Being part of the salon industry is a dream for many people. Unfortunately, that dream often comes to a sudden, heartbreaking halt not long after being realized.
While some beauty professionals thrive for decades and beyond, an overwhelming majority watch their salon businesses crash and burn within a few years of launching. In fact, only five percent of salons are actually profitable – 15 percent are cash flowing.
Sadly, 80 percent of salons are currently losing money, and a whopping 26,000 closed last year. Roughly 52 salons a day are forced to close their doors for good.
So what’s the catalyst of this downward trend? There are a number of factors to consider, but perhaps one of the biggest causes is a lack of adequate business training for stylists. For this reason, The Salon by Lora Brown is adopting a new associate program: the Summit Salon System.
What Is The Summit Associate Program?
Cosmetology Schools teach stylists the base level skills to start your career as a stylist and get your license, but you are left to learn the business side of your new career on your own.
Knowing best practices for enhancing your earning potential while providing an exceptional client experience is the only way to succeed as a stylist.
That’s where The Salon by Lora Brown leads you in the process of success. Using the Summit Salon Business Process, we teach you and mentor you on how to join your passion with realistic financial goals, allowing you to prepare for a long, profitable career in the beauty industry.
Using the Summit Salon Associate Program, The Salon by Lora Brown starts on day one taking your education to the next level and eventually leading you to be a Master’s level stylist. It gives you the skills necessary for staying in business years after you graduate — skills you can’t get most other places.
Following the Summit Salon system, The Salon by Lora Brown provides you with the process to create a career with more flexibility than you might otherwise have. Say goodbye to long 12-hour shifts in the salon, and say hello to a work/life balance.
Whether you’re a mom, young professional, or a new stylist, career flexibility is possible when you’re are a team member at The Salon by Lora Brown following the Summit Salon System.
Summit Salon Program Benefits
Once you go from an associate to a Level 1 Stylist at The Salon by Lora Brown, you’re a member of the team at The Salon and are part of the Summit Program. You can work your way up the Levels in the system and eventually become a stockholder in The Salon by Lora Brown if that is your desire. Eventually providing additional income that is not earned behind the chair.
Above all other reasons for joining The Salon by Lora Brown is client satisfaction. When you received extraordinary training, you’re able to give clients better service in a shorter amount of time.
The client satisfaction that results from improved service leads to repeat business, referrals and word-of-mouth advertising – all because you took the initiative to further your career by joining The Salon by Lora Brown and following the Summit Salon Process.
How Does The Salon by Lora Brown Help?
The Salon by Lora Brown is the only salon in Amarillo to offer Summit Salon System to stylists. We’ll provide everything you need to succeed with the program, including support, hands-on experience, and coaching.
Ready to take your passion for hairdressing to a new level? Apply for our Associate Program today.
The Salon by Lora Brown is hiring!
We’re looking for two long-term front desk sales representatives to support and grow The Salon by offering opportunities to incoming guests.
First impressions can make or break a customer’s experience, so we want the first face our guests see to be warm and welcoming.
This is not a receptionist position. It’s a sales position. Applicants must enjoy and excel at sales. Full-time and part-time positions are available. We're looking for people who want a career rather than a temporary job.
Previous sales experience and a passion for great hair is preferred. However, we’re hiring this position based on personality rather than experience. The front desk is all about customer care, so our sales representative must be charismatic and friendly.
If you are career-minded, enjoy helping others and want to start a career where you can grow, this could be a great fit for you.
The front desk is a revenue center, so these openings won’t last long. Apply for the full-time position online here and the part-time position here.
The Salon by Lora Brown, a luxury salon located in Amarillo, Texas, is looking for a qualified, enthusiastic hair stylist apprentice that wants to advance his or her career. This is an amazing opportunity to learn and hone your skills to become a master stylist.
Deliver outstanding customer service while providing high-quality shampoos and conditioning treatments. Assist guests and team members as needed to keep the salon flowing smoothly and accurately while maintaining a clean environment.
Shift: Tuesday through Friday, 9 a.m.-6 p.m., and every other Saturday
30-35 hours per week
Hair stylist or cosmetology license
Base pay: $9 per hour
The Salon by Lora Brown is an urban and sleek salon with a welcoming atmosphere. We care about our clients' hair!
We put a high focus on educating and training our staff and adhere to 10 core values. The salon was designed for professional, style-conscious men and women. We have a reputation for providing our clients with the best service and style. The salon and owner, Lora Brown, have been featured in several magazines, both local and national.
The Salon by Lora Brown provides continuing education opportunities. Apprentices will participate in one-on-one classes and hands-on training, in addition to styling events and sessions.
When it comes to running a hair salon, one of the most important decisions you’ll make is whether to hire employees or work with independent contractors.
While each method has its perks, each also comes with its own set of downfalls.
Here are the major differences between commission-based employment and booth rental agreements.
What Is The Commission Salon Model?
The commission-based setup is one in which you, as the salon owner, hire employees to take care of your clients. This is a performance-based model, meaning pay is based on results. Salon employees who work on commission don’t receive a base pay.
The good thing about the commission model is that you’re getting what you pay for. There’s no dishing out money for someone to stand around and look pretty. It’s a great way to encourage your employees to help build your client base and provide excellent service.
As an added bonus, hiring employees instead of independent contractors builds company morale. Everyone’s working toward the same goal, which leads to growth for your salon.
With operation costs continually rising, it’s difficult for many salons to offer a competitive commission-based pay. This means it may be a challenge to find quality employees, and turnover is often higher with the commission model. Employees leave to start their own businesses, believing they’ll make more money independently.
What Is The Booth Rental Salon Model?
When you offer space in your salon to beauty professionals on a rental basis, you’re hiring independent contractors. These people aren’t your employees but, rather, your colleagues.
Independent contractors are responsible for handling their own taxes, clients, paperwork and supply needs. This saves you money because you aren’t paying salaries, and the overhead costs don’t land solely on you. It also prevents you from needing to supply benefits like health insurance and retirement plans.
Additionally, you can rest assured that your salon will stay busy, because your stylists are business owners themselves and want to grow their own client bases. In fact, it was reported in 2014 that nearly half of all beauty industry licensees are independent contractors.
While you can certainly implement general salon-wide guidelines, you aren’t able to control exactly what goes on between stylists and clients when you rent booth spaces. This type of setting can also occasionally lead to a competitive environment within the salon, rather than a teamwork-oriented one.
Whichever method you choose, be sure you have a thorough understanding of the differences between employees and independent contractors. The Salon by Lora Brown is a commission-based salon. Our salon culture encourages healthy competition, teamwork, dedication, and most importantly, education.
To inquire about becoming a successful stylist, contact The Salon by Lora Brown and see what our own stylists have to say about working in commission salons and booth rental salons by visiting our Employment Page.
See the pros and cons of booth rental salons and commission salons by downloading our free infographic!
There’s often a lot of buzz surrounding company culture among big businesses, but the idea is just as beneficial to small businesses, like hair salons. And at the root of culture are values.
Your salon’s ideal culture can only be achieved if you have specific values put into place.
What Constitutes Values?
Maybe you’re wondering what we mean by “values.” Simply put, values are the core principles by which you do business. They represent what the salon stands for and what sets it apart from all the rest.
What are Effective Values for Hair Salons?
The values you incorporate into your salon should be ones that are important to you personally. They should allow clients and staff to get a sense of what you’re all about. Because of this, not every salon will have the same values.
That said, here are 5 can’t-fail ones to give you an idea of what we mean. Start with this list and then customize it as desired.
1. Team Work
Working together, resolving issues calmly, and striving for the same goals allows a group of stylists to co-exist with little competition and plenty of camaraderie.
To create a culture that keeps clients coming back time and again, include excellence in your list of values. Never settle for doing mediocre work; continually put your best foot forward and you’ll see amazing results.
Integrity is all about living up to your word and being honest. With fellow stylists and with clients, never promise something you can’t deliver and always do what you say you’ll do.
A big part of the culture you create in a salon revolves around communication. How well your stylists and employees interact with one another can either cause tension — which clients pick up on — or encourage a positive work environment.
Whether it’s attending regular styling workshops, learning from your mistakes, or staying up-to-date on the latest trends, education is crucial to the success of a salon. Be sure it gets included in your values list and that you’re constantly striving to become better educated.
Where Can Excellent Hair Salon Values be Found?
At The Salon by Lora Brown, we’re a family. We understand the importance of creating a culture in which our employees thrive and our clients receive remarkable service every time. We support our employees’ career goals and do everything in our power to assist them in achieving those goals.
If you’re looking for a new salon home and want to be part of a positive culture with exceptional values and educational opportunities, reach out to us today.
The culture of a salon can hinder or help its success. Do you know your salon’s culture? Maybe you don’t have one at all.
Determining where you’re at in terms of culture—and then creating the type of environment you desire—can make or break your business.
Why is Salon Culture So Important?
Before we dive into the value of salon culture, let’s talk about its meaning.
Basically, the culture of a business is a combination of its shared beliefs, values, and attitudes. Whether you realize it or not, your salon has a culture. The very lack of a culture results in a negative culture.
So what’s the big deal with salon culture? Why should you spend valuable time working to create one or finding a salon home that has a positive culture? It’s simple: To thrive in the two most important areas of business: client satisfaction and employee satisfaction.
Happy clients are returning clients. And returning clients are referring clients. As you likely know, word of mouth is the most effective method of advertising. When all team members are in line with the desired culture of a salon, things run more smoothly and clients receive excellent service. Clients can sense when employees are on the same page versus when there’s chaos in a salon.
Nobody enjoys going into a negative or stressful work environment day after day. If the culture of the salon where you work is on point, then the entire atmosphere is more positive. You’ll actually look forward to showing up for work.
What’s the Culture Like at The Salon by Lora Brown?
At The Salon by Lora Brown, we understand the importance of creating and maintaining a positive salon culture. We focus on developing our employees’ careers, giving each team member equal opportunities to continue their education and enhance their levels of success.
In addition, our salon follows the commission-based model rather than the booth-rental model. This encourages camaraderie and support for one another, and discourages competition.
To further promote a healthy work environment for all our team members, we follow these 10 rules that represent our culture:
You’ve heard business gurus spout the benefits of creating an ideal company culture, but what does that mean exactly?
Simply put, the culture of a business—in this case, your hair salon—is a combination of the beliefs and behaviors that affect the way management and employees conduct business and interact with one another.
Developing a healthy company culture has numerous benefits, including:
What are the Steps for Improving Hair Salon Culture?
Unfortunately, there’s no right answer. Each salon, just like its owners and employees, is unique. What works for one may not work for another. That said, here are four ways to get headed in the right direction.
1. Establish Core Values
Before you can begin working on the culture of your salon, you need to define and understand your core beliefs as an individual. Once you’ve gotten that figured out, come together with your team to discuss these values and put them in writing.
The values of your salon should be ingrained in everything you do—from daily operations to company events. Ensure that the actions of you and your employees stay aligned with the values you’ve determined by reviewing your mission and values statements at each staff meeting and by having these statements listed where they’re easily visible to your team.
2. Improve Communication
Many times, the culture of a salon suffers because employees aren’t great at communication with each other or with clients. Believe it or not, learning basic communication techniques solves a lot of problems within organizations. Consider bringing in a communication specialist to hold workshops where team members learn to communicate effectively.
3. Eliminate Gossip with Conflict Resolution
Gossip is a company culture killer. Once things start flying around the rumor mill, all kinds of things can happen—including the loss of valuable employees. Be sure your staff knows that your door is always open to discuss any issues. And when you’re approached with a problem, try to resolve it according to the values you have put in place.
4. Give it Time
Improving company culture, especially if you’re struggling with it right now, is no easy task. Put these steps into practice, and then be patient. Continuing practicing what you’ve learned and things will begin to turn around.
At The Salon by Lora Brown, you’ll find an exceptional company culture that revolves around teamwork, strong business values and education. Reach out to us to learn how we’re different from the rest!
We're always looking for talented, motivated hair stylists. Apply for a career with The Salon by Lora Brown today!
Many hair stylists believe that receiving a cosmetology degree or some other initial training is adequate to build a career on. While this preliminary step is important for developing your skills and landing a job, it shouldn’t be the end of your education.
Whether for personal or professional reasons, lifelong education is the key to success. This is especially true in the beauty field, where trends and customer needs are in constant ebb and flow mode.
Still not convinced that continuing education makes a difference in your salon career? Here are three concepts that will change your mind.
In an industry that’s always evolving, hair stylists must stay in the know about current styles and techniques. It’s all too easy to succumb to the monotony of the day-to-day and never venture outside of your comfort zone. But that’s the fastest way to lose customers.
Participating in regular continuing education — both in your salon and at outside events — keeps you relevant to new and existing customers. With so many outlets to learn and stay educated on hair and beauty trends, there’s really no excuse to not stay in the know.
Keeping the Spark Alive
Just as with any career, burnouts happen in the hair industry. Maybe it’s a result of working with the same people day in and day out, or maybe it happens because you lose your passion. You forget why you began this journey in the first place.
One benefit of attending trade shows and hair events is that you become surrounded by new people who remind you what you love about your career. This reignites your spark, making you a better stylist as a result.
Honing Your Craft
Working on a client’s hair is generally not the time to experiment with new techniques. But without experimentation, how can you possibly learn new things?
Educational events allow you the opportunity to try things you may not ordinarily have the chance to try. You can even fail with no repercussions. This kind of freedom releases your inhibitions and allows the creative juices to flow.
Education and The Salon by Lora Brown
If you’re looking for a salon to call home that embraces new trends and knows the importance of education, look no further than The Salon by Lora Brown. Owner Lora Brown is passionate about teaching each of her team members to be top-notch stylists and businesspeople. We provide hands-on training and education for our stylists every day, in addition to opportunities for them to attend hair events, shows, and more.
At The Salon by Lora Brown, our culture revolves around education. When you’re ready to trade your job in for a rewarding career, give us a call or apply online.
Creating a flawless resume and showing off your glowing personality will help you secure a position as a salon stylist. Once you've found a job you love, you'll need to continue working hard to keep it. Use the tips below to solidify your position as a valuable salon employee.
Maintain Your Enthusiasm
When you're searching for a new job, it's usually easy to project your passion for styling during interviews. After all, you're excited and in need of a job. Once that process is over and you've landed the job, it's important to keep that enthusiasm going. When you become bored with your job, your clients and boss will notice. Keep yourself interested by making an effort to learn about new techniques and trends.
No matter how long you've been working for a company, it's always important to be professional. In a salon, that means showing up for appointments early, keeping conversations with clients appropriate, and being a responsible member of the business team. Remember that you're representing yourself as well as the salon at all times.
Cultivate Client Relationships
A stylist must give clients 100% of their attention. Building a great relationship with both new and regular clients will make you a valuable member of the salon team. Be sure that your clients feel comfortable with you. Be a great listener and ask questions. At the same time, if your client is indicating that they'd rather just chill out in the chair, respect their desire to relax. After every appointment, make sure your client is happy with their look. If not, resolve the situation.
Be A Team Player
If you don't work well with others, the others won't want to work with you. In a salon, for both commission-based salons and booth rentals, every employee is part of a team that needs to work together for the business to be successful. Ask for help when you need it, offer help when you're able, and take initiative to keep things running smoothly. Your coworkers and boss will appreciate your effort.
Do Great Work
While there are many things you can do to get along well with clients and coworkers, as a stylist, your work should also speak for itself. The beauty industry changes quickly. Stay up to date on the latest trends and techniques to be ready for client requests. Be willing to learn from other stylists as well. As you continue your education and gain experience, your skills will grow and your salon owner will see you as an important part of the team.
Join A Great Team
Having a salon job where you'll thrive starts with joining a great team. For more information about being a part of The Salon by Lora Brown, contact us today.
The Salon by Lora Brown, a luxury, commission salon in Amarillo, Texas, is seeking full-time hair stylists who are talented and dedicated to advancing their career. The Salon works off a level system, ranging from junior to master stylist. No matter your skill level or experience, this is an excellent opportunity to become a master stylist at a professional salon.
The ideal candidate for this position should possess superior customer service skills, a gracious demeanor and a strong desire to learn. Candidates will be required to:
Hair stylist or cosmetology license
To be determined
The Salon by Lora Brown is an urban salon with an inviting, relaxing atmosphere. It was designed for professional, style-conscious men and women living in the Texas Panhandle. The Salon has been recognized for its progressive hair styles and modern atmosphere in several local and national magazines.
The Salon owner, Lora Brown, founded the salon on three core values: teamwork, education and career success. She wants each one of her team members to take pride in their careers and their workplace.
The Salon by Lora Brown offers a number of unique benefits, including:
Lora Brown is a master stylist and the owner of The Salon by Lora Brown. She has worked in the salon industry for 30 years.